Access a demo account
We encourage you to try our product as a Free 15-day Trial. However, we understand that you may want to first see what functionality is provided by this software. You may also want to verify if everything works as advertised. Keeping this in mind, we have created a test/demo account in the PayPal sandbox environment.
This account is fully functional just like any account with paid for access. The only difference is that this account is a dummy account with dummy transactions.
Typical demo scenarios
Login in to the demo account.
- Search for Refundable transactions
show details
- If you are not on the 'Search transacions and issue refunds' page, click on Search in the menu under Features
- Sample Data : Search by Start Date as 12-21-2008 and end date as todays date (defaulted).
- Leave the other fields empty and click Search (make sure to leave the checkbox selected 'Display only Refundable transactions')
- The smart search displays a table of 'Refundable transactions' with one transaction on each row.
- To view the details of a transaction, Click on the transaction ID. The transaction details are loaded almost instantly in an
area on the right.
- To refund a transaction, select the appropriate refund type. In case of partial refunds, enter the refund amount.
- You can type in an optional note to the buyer or you can chose to apply the same note to all your transactions.
- Notice that when you type in a refund amount for a partial refund and tab out of the amount field, the transaction is 'selected'
for refund.
- In case of a full refund, you need to click on the checkbox in that row.
- Finally, click on the Refund button at the bottom of the page. This will refund all the selected transactions. No preview is
provided in this case.
- Refund results are displayed on the following page.
- Refund by uploading text file / copy paste
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- Click on Full Refunds (or Partial Refunds) in the menu under Features
- To issue full refunds, you simply need the transaction ID that you want to refund.
- You can either copy/paste or type the transaction ID into the space provided. Enter one transaction ID on each line
- Alternatively, you can save all the transaction IDs into a text file, making sure that one transaction ID is on one line
- Click the 'Browse' button and select the file that you just saved.
- You can chose to apply an optional note to all your transactions by typing in the memo field (255 characters max)
- Click the review button
- Refund review is displayed. This page will list the transaction details of each transaction.
- You can click on the transaction ID to view more details.
- Click on the 'Refund' button at the bottom to confirm.
- Refund results are displayed on the following page.
- Partial refunds work similarly. The only difference being the format is
transaction id , refund amount
- Sample Data for partial refund: 3X031147YH622610K , 0.5
- Refund by data entry
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- Click on Data Entry in the menu under Features
- This feature is pretty self explanatory. One can use this feature if you want to do issue a few quick refunds by typing in / pasting
the transaction ID.
- To refund a transaction, enter the transaction Id and select the appropriate refund type. In case of partial refunds,
enter the refund amount.
- You can type in an optional custom memo to the buyer or you can chose to apply the same note to all your transactions.
- Sample Data : Transaction Id : 3X031147YH622610K ; Refund Type : Partial : Refund Amount : 1
- Click the 'Review' button at the bottom of the page.
- Refund review is displayed. This page will list the transaction details of each transaction.
- You can click on the transaction ID to view more details.
- Click on the 'Refund' button at the bottom to confirm.
- Refund results are displayed on the following page.
- Search transaction history
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- MassRefunds provides full search capabilities that allows you to search your entire PayPal transaction history
- Click on Search in the menu under Features
- Make sure to unselect the checkbox 'Display only Refundable transactions'
- Enter any search criteria such as Transaction ID, Payer email etc
- PayPal TransactionSearch API will return a maximum of 100 search results
- To retrieve a particular transaction, it is best to enter Transaction ID. You can also search by Invoid ID or Receipt ID.
